Remote Remote Software Engineer-CXM at Alida (Nov 2023) - 4dayweek.io

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About Alida

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth.

That’s why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact.

With Alida, innovative companies like HBOMax, Adobe, Lululemon and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time.

Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experiences initiatives.

Join us on our mission to put truth into action at www.alida.com and @alidaTXM.

Our product team in Vancouver is responsible for building solutions to enable our customers to deliver exclusive interactive experiences to their customers. These solutions enable our customers to access hard to reach audiences and build trusted relationships.

Our team works at a fast pace, loves to collaborate, and is relentlessly focused on delivering experiences, not just features. We strongly believe in the following principles:

All for one- We win working as a team. Team productivity trumps individual productivity. We go out of our way to help each other. Design first -We talk to our customers, and design solutions to meet their needs.

Ship It. We're all makers/builders. We believe in finishing, delivering, then iterating.

As a developer on our team, you’ll work in an agile environment developing our SaaS application that helps hundreds of the world’s top brands make their products and services better. You'll play an active role in building the next generation of our platform using some of the latest technologies. We’re building a next generation customer experience platform to enable users to interact with brands they love, gain access to inside information, and drive loyalty

Looking for local candidates to Vancouver for this role.

What you’ll do:

  • Get your hands dirty on all levels of our modern codebase (TypeScript/React/Golang)
  • Actively look for ways to improve our backend processes and codebase and participate in backend architecture decisions
  • Develop visually appealing front-end website architecture, including translating designer mock-ups and wireframes into front-end code
  • Mentor and guide team members in technical knowledge with best coding practices
  • Enjoy a high level of ownership over the deployment and success of your features
  • Work closely with product managers and UX designers to understand and empathize with our users
  • Learn and grow - we offer plenty of opportunities for advancement and a generous learning budget

Who you are:

  • Thrive in a team environment, enjoy collaborating, and are curious about how things work
  • Enjoy the creative process, finding solutions to problems, and relish building products that delight customers
  • Passionate about software development and stay informed about the latest developments in the industry
  • Aspire to take a high degree of code, process, and delivery responsibility
  • Enthused to work in a high-paced environment where code backed by automated tests is shipped into production in as fast as a day

Required Skills/Experience:

  • Bachelor’s degree in Computer Science or equivalent experience is preferred
  • Minimum of four (4) year's experience building web applications using different technologies
  • Experience working with languages such as Java, .Net, Python, Nodejs, Golang is preferred
  • Working knowledge of serverless technologies such as AWS (S3, CloudFront, CloudFormation, Lambda, Step Functions) or Microsoft Azure
  • Database design and management, including being up on the latest practices and associated versions
  • Experience in one or more database technologies such as SQL Server, Oracle or PostgreSQL
  • Experience with GraphQL is a plus

$105,000 - $105,000 a year


The Good Stuff:

Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.

Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

Recognized as a Great Place to Work® 2021-2022

Recognized in 2022 as one of the Best places to Work®

Recognized as a Top Employer by British Columbia's Top Employers 2022

We can’t wait to meet you!

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.

At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.

We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.

Follow us at www.alida.com and engage with us on LinkedIn, Twitter and Instagram.

Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact accommodations_[email protected] so that arrangements can be made for the appropriate accommodations to be in place.

Alida takes your private information seriously. Review our Candidate Privacy Statement here to understand how we use and protect your personal information.

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