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Remote Lead Business & Systems Analyst - REMOTE

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loyola-university-of-chicago-inc
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Position Details

Job Title Lead Business & Systems Analyst - REMOTE Position Number 8102782 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Off-Campus/Remote Department Name DEVELOPMENT & DONOR SERVICES Location Code DEVELOPMENT & DONOR SERVICES (03635A) Is this split and/or fully grant funded? No Duties and Responsibilities

This position is REMOTE. After employment begins, some travel to Loyola University Chicago for meetings and other events may be required as necessary.

Reporting to the Director of Data Governance & Project Management, the Lead Business & Systems Analyst supports the optimization of Advancement systems and applications including Ellucian Advance AWA and provides functional user support to meet business technical and systems requirements. Additionally, the Lead Business & Systems Analyst will play a critical role in an enterprise-wide database conversion for the Office of University Advancement. The analyst works closely with different departmental groups to understand current needs, as well as provide technical assistance addressing errors, problems, or questions with supported information systems. The Lead Business & Systems Analyst also consults with end users to understand, assess, and document business processes and makes recommendations on improving efficiency and effectiveness while ensuring system compliance and data integrity.

* Serves as a subject-matter-expert for Ellucian Advance AWA.
* Documents and conducts gap analysis between current and future state of business processes.
* Performs business/software systems requirement analysis. Through consultations with stakeholders and subject-matter-experts, gathers functional and technical requirements to produce workflows and technical specifications.
* Contributes to the development of business optimization strategies for assigned projects.
* Works effectively within a team of analysts to support and improve multiple project assignments.
* Develops and maintains documentation regarding configuration, business processes, and rules.
* Plans and executes data quality projects as well as data mapping, data migration, and data conversion activities, specifically the appropriate use of data tables, fields, and values, and works with appropriate technical staff to understand impact on application and system architecture.
* Advises on the acquisition, incorporation, and storage of third-party data into ARD systems, and its potential impact.
* Plans and executes data quality projects as well as data mapping, data migration, and data conversion activities, specifically the appropriate use of data tables, fields, and values, and works with appropriate technical staff to understand impact on application and system architecture.
* Coordinates meetings and presentations to share ideas and findings.
* Serves as a critical collaborator in troubleshooting and solving system problems as they arise.
* Assists end-users with identifying data integration points and functional dependencies within Ellucian Advance and other third-party systems and applications.
* Analyzes business needs; meets functional needs by applying technical solutions; ensures system interfaces/operations and accesses are in compliance with information security and integrity policy and procedures.
* Supports the prioritization of technology support requests, projects, and upgrades for the assigned functional area with input from functional and cross-functional stakeholders.
* Provides training and support to users of Ellucian Advance within the Advancement office.
* Monitors the status of the third-party data loads, extracts, and file transmission between the organization and third-party vendors and applications.
* Provides testing and feedback of new updates, processes, and applications.
* Performs other related work as needed.

Minimum Education and/or Work Experience

Bachelor's degree in Computer Science or Information Systems preferred or equivalent combination of education (statistics, analytics) and experience.

Qualifications

* Ellucian Advance AWA experience required. Salesforce CRM preferred.
* Experience working in a higher education environment.
* Proven ability to assess business needs and translate them into relevant solutions.
* Must be able to work independently, as well as in a collaborative team environment.
* Ability to work effectively with both technical and non-technical staff.
* Strong interpersonal and verbal communications skills with an emphasis on a high degree of customer service satisfaction.
* Expertise in analyzing and interpreting information, inefficiencies, and to draw conclusions from large data sets.
* Possess excellent organizational and technical skills to diagnose problems in an environment with constantly changing priorities.
* Proven adaptability and flexibility with an emphasis on thinking through varying approaches to solve complex problems by examining different angles to come up with recommendations and solutions.

Certificates/Credentials/Licenses

n/a

Computer Skills

Experience writing and reading SQL.

Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date 11/08/2022 Close Date Special Instructions to Applicants

COVID-19 Vaccination Requirement

Loyola requires all faculty, staff, and students to be COVID-19 vaccinated along with receiving the COVID-19 Booster vaccine when eligible. An exemption for a qualified medical or religious reason may be submitted for review/approval.

Diversity and Inclusion Statement

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